Green LED Blinking (Fast)

Problem	What to Do	Reference
Receipt paper is out	Change the paper now. Do not run a transaction without paper as the data may be lost.	Loading and Changing the Receipt Paper.
Receipt cover or front cover is open	Close the cover. The printer will not operate with either of the covers open.
Knife failure	Open the receipt cover and check the knife. Clear any jammed paper you can see. Tear off any excess paper against the tear-off blade. Note: Contact a service representative if this does not resolve the problem.	Contacting a Service Representative.
Paper jam in slip station	Open the front cover and check the slip table and under the carriage. Remove any paper you see. Note: If you cannot see a paper jam or other obstruction, contact a service representative.	Contacting a Service Representative.
Paper jam in carriage	Open Front Cover and clear paper from path.
Paper jam during flip	If visible through Front Window, open access door and clear paper jam, if not, open Front Cover and clear jam.
AC supply voltage is out of range	If paper is not low and no conditions indicate that the thermal print head is too hot, then it is likely that the power supply voltage is out of range. Note: Contact a service representative if this does not resolve the problem.	Contacting a Service Representative.
Thermal print head temperature is out of range	The print head may overheat when printing in a room where the temperature is above the recommended operating temperature or when printing high-density graphics continuously, regardless of the room temperature. In either case, the printer will shut off. •If the temperature of the print head is too hot, adjust the room temperature or move the printer to a cooler location. •If the print head is overheating because of printing high density graphics continuously, reduce the demand on the printer. •If the printer continues to overheat, contact a service representative.	•Environmental Conditions. •Contacting a Service Representative.
Power supply voltage is out of range	If paper is not low and no conditions indicate that the print head is too hot, the power supply voltage is out of range. Contact a service representative.	Contacting a Service Representative.

Receipt paper is out

Change the paper now. Do not run a transaction without paper as the data may be lost.

Loading and Changing the Receipt Paper.

Receipt cover or front cover is open

Close the cover. The printer will not operate with either of the covers open.

Knife failure

Open the receipt cover and check the knife. Clear any jammed paper you can see. Tear off any excess paper against the tear-off blade.

Note: Contact a service representative if this does not resolve the problem.

Contacting a Service Representative.

Paper jam in slip station

Open the front cover and check the slip table and under the carriage. Remove any paper you see.

Note: If you cannot see a paper jam or other obstruction, contact a service representative.

Contacting a Service Representative.

Paper jam in carriage

Open Front Cover and clear paper from path.

Paper jam during flip

If visible through Front Window, open access door and clear paper jam, if not, open Front Cover and clear jam.

AC supply voltage is out of range

If paper is not low and no conditions indicate that the thermal print head is too hot, then it is likely that the power supply voltage is out of range.

Note: Contact a service representative if this does not resolve the problem.

Contacting a Service Representative.

Thermal print head temperature is out of range

The print head may overheat when printing in a room where the temperature is above the recommended operating temperature or when printing high-density graphics continuously, regardless of the room temperature. In either case, the printer will shut off.

•If the temperature of the print head is too hot, adjust the room temperature or move the printer to a cooler location.

•If the print head is overheating because of printing high density graphics continuously, reduce the demand on the printer.

•If the printer continues to overheat, contact a service representative.

•Environmental Conditions.

•Contacting a Service Representative.

Power supply voltage is out of range

If paper is not low and no conditions indicate that the print head is too hot, the power supply voltage is out of range. Contact a service representative.

Contacting a Service Representative.