Some keys on the keyboard are not working
| Probable Cause | Possible Solution |
|---|---|
| The keyboard cable is not connected. | Connect the cable to the keyboard, and then connect the keyboard cable to the keyboard port of the POS terminal. |
| The keyboard is configured incorrectly. | Reconfigure the keyboard through the configuration software. |
| The keyboard is “hot–plugged” into the POS terminal while the POS terminal is powered on. | Reboot the system. |
| The keyboard is defective. | Call for service. |
