Contacting a Service Representative

For serious problems, such as the printer not printing, not communicating with the host computer, or not turning on, contact your NCR–authorized service organization to arrange for a service call. In addition to the service guide listed below, other service–related materials may be available. Contact your NCR–authorized service representative to obtain these documents.

• NCR 7199 Series Thermal Receipt Station Printer Parts Identification Manual (BCC5-0000-5173)
• NCR 7199 Series Thermal Receipt Station Printer Service Guide (BCC5-0000-5174)