Downloading the Flash Utility

The NCR Printer Flash Utility can be downloaded from the NCR Voyix Support page. The zipped folder includes the following files:

• help.bat
• TseFlash.com
• TseFlash.exe
• VersionInfo.txt

To download the NCR Printer Flash Utility files, follow these steps:

1. Go to https://www5.ncr.com/support/support_drivers_patches.asp. The Drivers and Patches page is displayed.

   

2. Select Retail Support Files→NCR RealPOS and SelfServ Peripherals→Printers.
3. From the list of printers, select a printer model. The list of printer firmware versions and printer utilities are displayed.
4. Select Flash Utility.
5. Unzip and save the downloaded files.