General Error and Warning Codes
General error and warning codes are displayed on the 7-segment diagnostic displays, which are visible inside the Vertical Scan Window. When an error is detected, the 7-segment displays show letter and number messages one character at a time.
Note
The information in the following table is for reference only. For more information, contact your service provider.
| LED Display Code | Error/Warning Indication |
|---|---|
| Errors (E) | |
| E21 | Illumination failed |
| E26 | Image Capture Hardware (HW assist) failure |
| E28 | Digital Audio Playback failure |
| Warnings (U) | |
| U1 | Diagnostic Test Flag (internal only) |
| U2 | Illumination Current Limit warning |
| U3 | Horizontal Left Current Limit warning |
| U5 | Horizontal Right Current Limit warning |
| U6 | Vertical Left Current Limit warning |
| U8 | Vertical Right Current Limit warning |
| U9 | Image Sensor Warning (either) |
| U10 | Vertical Image Sensor warning |
| U11 | Horizontal Image Sensor warning |
| U16 | Sensormatic EAS Offline warning |
U17 | Host Protocol warning |
| U18 | Left Channel IR (object detection) failure |
| U25 | Right Channel IR (object detection) failure |
| U27 | User Interface (button interface) failure |
| U29 | EAS Communication Error |
| U30 | Center Channel IR (object detection) failure |
| U31 | Indicates that the Sensormatic control box has an internal high voltage fault. The user should turn off the Sensormatic control box (EAS tags will not be detected or deactivated). |
