Resending e-receipts using the E-Receipt Search option

To resend e-receipts using the E-Receipt Search option, follow these steps:

1. From the Reprint Receipts screen, select E-Receipt Search. The application displays the e-Receipt Search screen.

   

2. Enter the available information. Use the following table to determine the possible combinations for search criteria that require additional information.

   Possible Combinations	Item Code	Customer ID	Associate ID	Phone Number	Gift Registry Number	Store Number	Transaction Number	Terminal Number	Receipt Date	First Name	Last Name
   1	●	●
   2	●		●
   3	●			●
   4	●				●
   5	●					●
   6						●	●
   7						●		●
   8						●			●
   9							●		●
   10							●	●
   11								●	●
   12										●	●

3. Select Search. The POS application retrieves matching transactions and displays the results on the e-Receipt Search Results screen.

   

4. Select a transaction. The application continues with the Resend E-Receipt process and sends the e-receipt to the specified e-mail address.