Creating the alternate name of help text files

The alternate name of a help text file is the text immediately preceding the .Help.txt extension in the file name. The alternate name is used when assigning the help text file to specific POS screens using the EOM application.

The alternate name of a new help text file can be any term; however, for consistency purposes, NCR recommends that retailers choose a name according to the name of the screen to which it will be assigned.

Retailers can refer to the Information Form Definitions parameter group to determine the name of specific screens in the POS application. Each record in this parameter group represents a specific POS screen. The Info Set Name value of each record can be assumed as the name of the record’s corresponding screen. For more information, refer to Information Form Definitions.

NCR recommends applying the following guidelines when choosing the alternate name of a new help text file.

Sample Info Set Name value Action Alternate name Full file name
DriversLicenseAdditionInfoPrompt Replace “Prompt” or “Prompts” at the end with View. DriversLicenseAdditionalInfoView InfoFormCollectionComp.InfoFormFieldRendererView.DriversLicenseAdditionalInfoView.Help.txt
ClassEventScheme Add View at the end. ClassEventSchemeView InfoFormCollectionComp.InfoFormFieldRendererView.ClassEventSchemeView.Help.txt
DriversLicense_State Retain the underscore symbol and add View at the end. DriversLicense_StateView InfoFormCollectionComp.InfoFormFieldRendererView.DriversLicense_StateView.Help.txt