Gift Card Setup

The Gift Card Setup options are configurable for the Gift Card tender type in Charge tender types.

The following table describes the Gift Card Setup options.

Note

This is a multi-record option group. Records can be added as necessary. This parameter group has a maximum limit of 99 records.

Option nameValueDescription
Allow Offline Gift Card RefundYes/NoDetermines whether or not to allow a gift card refund when the POS is offline.
  • Yes—allows the POS to process a gift card refund while offline.
  • No—provides an option to select another tender.
Allow Offline Gift Card SalesYes/NoDetermines whether or not to allow the sale of gift cards when offline.
Authorization Code Validation SchemeAn alphanumeric value from zero to 40 charactersDetermines the validation scheme for the authorization code of the gift card type.
Custom Text Description TemplateAn alphanumeric value from zero to 40 charactersDefines the custom text template that is used as an alternative description for this gift card tender.
Disable account number entry to begin selling cardYes/NoDisables the ability to initiate a gift card sale from the Sale Main Menu when entering a gift card account number.
  • Yes—disables the ability to accept gift card account numbers to begin a gift card sale from the Sale Main Menu. When a gift card account number is entered, the POS application displays an information message that the gift card number cannot be entered. Select OK. The POS remains on the Sale Main Menu.
  • No—enables the ability to accept gift card account numbers to begin a gift card sale from the Sale Main Menu.
Disable Authorization Call CreditYes/NoDetermines whether or not to disable the POS application from requesting an authorization code to accept gift cards when offline.
Note

When disabled, the POS application does not display the Call Credit Department screen. After the transaction is completed, the POS will display an information message that the gift card used in the transaction failed to activate and that the associate must activate a different gift card in a separate transaction.

Display Message When Single Use Gift Card Balance Is Greater Than Tender Amount Yes/NoDetermines whether or not a warning message is displayed on the Gift Card Amount screen when the single-use gift card balance is greater than the tender amount.
Note

The POS application forfeits the remaining balance after the transaction.

Enable Keyed EntryYes/NoEnables gift card entry by keying in the gift card number using the keypad.
Enable MSR EntryYes/NoEnables gift card entry by swiping the gift card through the magnetic stripe reader.
Enable Scanned EntryYes/NoEnables gift card entry by scanning the gift card.
Gift Card Enable Cash Out Over MaximumYes/NoEnables gift cards to be cashed out by authorized associates when the remaining balance is greater than the gift card maximum cash out amount.
Gift Card Force Cash Out AmountA numeric value from zero to 999999999Specifies the gift card force cash out amount.
Note

The force cash out amount is the balance amount at which the gift card cashes out automatically after tendering in a sale transaction. No cash out is done when the value is 000.

Gift Card Issuance Failure HandlingOne of the following values:
  • Continue
  • Mid Void
Determines how the POS handles a failed gift card activation at the end of the transaction.
Note

This parameter requires a compatible payment solution.

Gift Card Maximum Cash Out AmountA numeric value from zero to 999999999Specifies the allowable maximum cash out amount for the gift card.
Gift Card Maximum Transaction Refund AmountA numeric value from zero to 99999999 or blankSpecifies the maximum amount that can be refunded to gift cards in a single transaction.
Note
  • The amount for this option is assumed to have two decimal places.
  • To turn off the maximum transaction refund amount, set the value to zero.
Gift Card Preauthorization TypeOne of the following values:
  • Balance Inquiry
  • Preauthorization
  • System Availability
  • None
Specifies the type of pre-authorization used for gift card activation.
  • Balance Inquiry—sends a balance inquiry request to the gift card provider to verify if the gift card can be used in the sales transaction.
  • Preauthorization
  • System Availability—checks the availability of the Payment Services Hub (PSH). Cards are not individually verified.
  • None—goes out for authorization during tendering without performing preauthorization or a balance inquiry. Forced cashouts cannot be performed when this setting is enabled.
Note

Some options are available only to specific payment solutions. For more information, consult with an NCR Representative.

Gift Card Provisioning TypeOne of the following values:
  • Issue Once Card
  • Reloadable Card
  • Issue and Reloadable Card
Determines the method of provisioning, or adding value, used by the gift card type.
Gift Card Provisioning Type For ReturnsOne of the following values:
  • Issue Once Card
  • Reloadable Card
  • Issue and Reloadable Card
  • Refundable Card
Determines the method of provision, or adding value, used by the gift card type during return transactions.
Gift Card Tender IDA numeric value from zero to 99

Provides the 2-digit unique identifier corresponding to the gift card type defined in the Tender Definitions group.

This parameter is the record's key.

Item CodeAn alphanumeric value from zero to 40 charactersSpecifies the item code that is used for selling a gift card.
Maximum Gift Card Balance AmountA numeric value from zero to 999999999Specifies the maximum balance allowed when loading the gift card.
Note

To turn off the maximum amount check, set the value to zero.

Minimum Gift Card Load AmountA numeric value from zero to 999999999Specifies the minimum amount allowed when loading the gift card. Entering a lower amount displays an error message in the POS application.
Note

The amount for this option is in the dollar currency and is assumed to have two decimal places. To turn off the minimum check amount, set the value to zero.

Phone for Gift Card Purchase Void FailureA numeric value from zero to 999999999Specifies the phone number that is printed on the chit when a gift card reversal fails during a post void transaction.
Note

This parameter has the following dependencies:

  • This option works in conjunction with the Prompt When Gift Card Purchase Void Fails option. For more information, refer to Gift Card Setup.
  • The POS prints the chit only when the associate selects Reset Later.
Prompt For Amount When Gift Card Is SoldYes/NoDetermines whether or not the POS application prompts the associate to enter the gift card amount when a gift card is sold in a transaction.
Prompt When Gift Card Purchase Void FailsYes/NoDetermines whether or not the POS prompts the associate to reset the gift card amount when the gift card reversal fails.
Note

This option applies to post void transactions dealing with gift card purchases only.

Prompt When Gift Card Tender Void FailsYes/NoDetermines whether or not the POS prompts the associate to reset the Gift Card tender when the tender fails to void.
Restricted Provisioning TransactionsComma–separated numeric value from zero to 255 charactersDefines the list of transactions that are restricted from provisioning the gift card type. This option also determines the transactions where the gift card type cannot be used to load or add value to the card. For example, a card can be restricted as an item in a basic sale transaction.
Restricted Sale TendersA comma-separated list of numeric value from zero to 255 charactersDefines the list of tenders that are restricted when paying for the sale using the gift card type.
Returnable CardYes/NoDetermines whether or not gift cards are labeled as returnable in sales receipts. When set to No, the gift card item is labeled “Item is not returnable” and no return price is printed.
Default data
Gift Card Tender ID81154
Gift Card Preauthorization Typebalanceinquirybalanceinquirybalanceinquiry
Gift Card Force Cash Out Amount000000000
Gift Card Maximum Cash Out Amount000000000
Allow Offline Gift Card SalesNoNoNo
Allow Offline Gift Card RefundYesYesNo
Minimum Gift Card Load Amount000
Maximum Gift Card Balance Amount000
Gift Card Enable Cash Out Over MaximumNoNoNo
Gift Card Provisioning TypeIssueIssueIssue
Gift Card Provisioning Type For ReturnsIssueIssueIssue
Restricted Sale Tenders(None)8(None)
Restricted Provisioning Transactions1,81,2(None)1,81,2
Enable Keyed EntryYesYesYes
Enable Scanned EntryYesYesYes
Enable MSR EntryYesYesYes
Authorization Code Validation Scheme(None)(None)(None)
Returnable CardNoYesNo
Item Code(None)(None)(None)
Phone for Gift Card Purchase Void Failure000000000000000000000000000000
Prompt for Amount When Gift Card Is SoldYesYesNo
Prompt When Gift Card Purchase Void FailsYesYesNo
Prompt When Gift Card Tender Void FailsNoNoNo
Display Message When Single Use Gift Card Balance Is Greater Than Tender AmountNoNoYes
Gift Card Issuance Failure HandlingContinueContinueContinue
Gift  Card Maximum Transaction Refund Amount000
Custom Text Description TemplateMerch Card {Action}Gift Card {Action}(None)
Disable Authorization Call CreditNoNoNo
Disable account number entry to begin selling cardNoNoNo