Gift Card Setup

The Gift Card Setup options are configurable for the Gift Card tender type in Charge tender types.

The following table describes the Gift Card Setup options.

Note

This is a multi-record option group. Records can be added as necessary. This parameter group has a maximum limit of 99 records.

Option name Value Description
Allow Offline Gift Card Refund Yes/No Determines whether or not to allow a gift card refund when the POS is offline.
  • Yes—allows the POS to process a gift card refund while offline.
  • No—provides an option to select another tender.
Allow Offline Gift Card Sales Yes/No Determines whether or not to allow the sale of gift cards when offline.
Authorization Code Validation Scheme An alphanumeric value from zero to 40 characters Determines the validation scheme for the authorization code of the gift card type.
Custom Text Description Template An alphanumeric value from zero to 40 characters Defines the custom text template that is used as an alternative description for this gift card tender.
Disable account number entry to begin selling card Yes/No Disables the ability to initiate a gift card sale from the Sale Main Menu when entering a gift card account number.
  • Yes—disables the ability to accept gift card account numbers to begin a gift card sale from the Sale Main Menu. When a gift card account number is entered, the POS application displays an information message that the gift card number cannot be entered. Select OK. The POS remains on the Sale Main Menu.
  • No—enables the ability to accept gift card account numbers to begin a gift card sale from the Sale Main Menu.
Disable Authorization Call Credit Yes/No Determines whether or not to disable the POS application from requesting an authorization code to accept gift cards when offline.
Note

When disabled, the POS application does not display the Call Credit Department screen. After the transaction is completed, the POS will display an information message that the gift card used in the transaction failed to activate and that the associate must activate a different gift card in a separate transaction.
Display Message When Single Use Gift Card Balance Is Greater Than Tender Amount Yes/No Determines whether or not a warning message is displayed on the Gift Card Amount screen when the single-use gift card balance is greater than the tender amount.
Note

The POS application forfeits the remaining balance after the transaction.
Enable Keyed Entry Yes/No Enables gift card entry by keying in the gift card number using the keypad.
Enable MSR Entry Yes/No Enables gift card entry by swiping the gift card through the magnetic stripe reader.
Enable Scanned Entry Yes/No Enables gift card entry by scanning the gift card.
Gift Card Enable Cash Out Over Maximum Yes/No Enables gift cards to be cashed out by authorized associates when the remaining balance is greater than the gift card maximum cash out amount.
Gift Card Force Cash Out Amount A numeric value from zero to 999999999 Specifies the gift card force cash out amount.
Note

The force cash out amount is the balance amount at which the gift card cashes out automatically after tendering in a sale transaction. No cash out is done when the value is 000.
Gift Card Issuance Failure Handling One of the following values:
  • Continue
  • Mid Void
 Determines how the POS handles a failed gift card activation at the end of the transaction.
Note

This parameter requires a compatible payment solution.
Gift Card Maximum Cash Out Amount A numeric value from zero to 999999999 Specifies the allowable maximum cash out amount for the gift card.
Gift Card Maximum Transaction Refund Amount A numeric value from zero to 99999999 or blank Specifies the maximum amount that can be refunded to gift cards in a single transaction.
Note
  • The amount for this option is assumed to have two decimal places.
  • To turn off the maximum transaction refund amount, set the value to zero.
Gift Card Preauthorization Type One of the following values:
  • Balance Inquiry
  • Preauthorization
  • System Availability
  • None
 Specifies the type of pre-authorization used for gift card activation.
  • Balance Inquiry—sends a balance inquiry request to the gift card provider to verify if the gift card can be used in the sales transaction.
  • Preauthorization
  • System Availability—checks the availability of the Payment Services Hub (PSH). Cards are not individually verified.
  • None—goes out for authorization during tendering without performing preauthorization or a balance inquiry. Forced cashouts cannot be performed when this setting is enabled.
Note

Some options are available only to specific payment solutions. For more information, consult with an NCR Representative.
Gift Card Provisioning Type One of the following values:
  • Issue Once Card
  • Reloadable Card
  • Issue and Reloadable Card
 Determines the method of provisioning, or adding value, used by the gift card type.
Gift Card Provisioning Type For Returns One of the following values:
  • Issue Once Card
  • Reloadable Card
  • Issue and Reloadable Card
  • Refundable Card
 Determines the method of provision, or adding value, used by the gift card type during return transactions.
Gift Card Tender ID A numeric value from zero to 99

Provides the 2-digit unique identifier corresponding to the gift card type defined in the Tender Definitions group.

This parameter is the record's key.
Item Code An alphanumeric value from zero to 40 characters Specifies the item code that is used in selling a gift card.
Maximum Gift Card Balance Amount A numeric value from zero to 999999999 Specifies the maximum balance allowed when loading the gift card.
Note

To turn off the maximum amount check, set the value to zero.
Minimum Gift Card Load Amount A numeric value from zero to 999999999 Specifies the minimum amount allowed when loading the gift card. Entering a lower amount displays an error message in the POS application.
Note

The amount for this option is in the dollar currency and is assumed to have two decimal places. To turn off the minimum check amount, set the value to zero.
Phone for Gift Card Purchase Void Failure A numeric value from zero to 999999999 Specifies the phone number that is printed on the chit when a gift card reversal fails during a post void transaction.
Note

This parameter has the following dependencies:

  • This option works in conjunction with the Prompt When Gift Card Purchase Void Fails option. For more information, refer to Gift Card Setup.
  • The POS prints the chit only when the associate selects Reset Later.
Prompt For Amount When Gift Card Is Sold Yes/No Determines whether or not the POS application prompts the associate to enter the gift card amount when a gift card is sold in a transaction.
Prompt When Gift Card Purchase Void Fails Yes/No Determines whether or not the POS prompts the associate to reset the gift card amount when the gift card reversal fails.
Note

This option applies to post void transactions dealing with gift card purchases only.
Prompt When Gift Card Tender Void Fails Yes/No Determines whether or not the POS prompts the associate to reset the Gift Card tender when the tender fails to void.
Restricted Provisioning Transactions Comma–separated numeric value from zero to 255 characters Defines the list of transactions that are restricted from provisioning the gift card type. This option also determines the transactions where the gift card type cannot be used to load or add value to the card. For example, a card can be restricted as an item in a basic sale transaction.
Restricted Sale Tenders A comma-separated list of numeric value from zero to 255 characters Defines the list of tenders that are restricted when paying for the sale using the gift card type.
Returnable Card Yes/No Determines whether or not gift cards are labeled as returnable in sales receipts. When set to No, the gift card item is labeled “Item is not returnable” and no return price is printed.
Default data
Gift Card Tender ID 8 11 54
Gift Card Preauthorization Type balanceinquiry balanceinquiry balanceinquiry
Gift Card Force Cash Out Amount 000 000 000
Gift Card Maximum Cash Out Amount 000 000 000
Allow Offline Gift Card Sales No No No
Allow Offline Gift Card Refund Yes Yes No
Minimum Gift Card Load Amount 0 0 0
Maximum Gift Card Balance Amount 0 0 0
Gift Card Enable Cash Out Over Maximum No No No
Gift Card Provisioning Type Issue Issue Issue
Gift Card Provisioning Type For Returns Issue Issue Issue
Restricted Sale Tenders (None) 8 (None)
Restricted Provisioning Transactions 1,81,2 (None) 1,81,2
Enable Keyed Entry Yes Yes Yes
Enable Scanned Entry Yes Yes Yes
Enable MSR Entry Yes Yes Yes
Authorization Code Validation Scheme (None) (None) (None)
Returnable Card No Yes No
Item Code (None) (None) (None)
Phone for Gift Card Purchase Void Failure 0000000000 0000000000 0000000000
Prompt for Amount When Gift Card Is Sold Yes Yes No
Prompt When Gift Card Purchase Void Fails Yes Yes No
Prompt When Gift Card Tender Void Fails No No No
Display Message When Single Use Gift Card Balance Is Greater Than Tender Amount No No Yes
Gift Card Issuance Failure Handling Continue Continue Continue
Gift  Card Maximum Transaction Refund Amount 0 0 0
Custom Text Description Template Merch Card {Action} Gift Card {Action} (None)
Disable Authorization Call Credit No No No
Disable account number entry to begin selling card No No No