House Card Setup

The following table describes the House Account Card Setup options.

Option name Value Default value Description
Allow House Account Payment Retry

One of the following values:

  • None
  • RetryCancel
  • RetryVoid
 None

Determines whether or not to allow retry for payments on a customer's house account when the payment authorizer is offline or has timed out, or payment authorization request has been declined.

  • None—prevents any action from the POS when the payment authorization is not successful.
  • RetryCancel—allows the POS to cancel the transaction and retry payment.
  • RetryVoid—allows the POS to void the transaction and retry payment. If the transaction is to be voided, the previously processed tenders will have to be voided.
Note

This feature requires additional retailer integration. For more information, consult with an NCR Representative.
Allow Printing of a Shopping Pass Yes/No Yes Determines whether or not to print a temporary chit when doing a house card account lookup. When this parameter is enabled, the Print button is displayed on the House Account Lookup Results screen.
Alternate Lookup Prompts at POS or PED One of the following values:
  • POS
  • PED
POS Determines whether or not to collect personal information for House Card Alternate Lookup on the POS or if it should be collected on the PED.
Enable Alternate Lookup One of the following values:
  • Yes
  • No
No Determines whether or not there is an option to look up House Card information without the card present.
Enable Pay on House Card Yes/No No Determines whether or not the POS is enabled to accept payments for a house card account.
Hand-key Re-entry Yes/No Yes Determines whether or not reentry is required when the house account number is entered by hand.
House Card Lookup Phone Number A numeric value from zero to 9999999999

 

 0000000000 Specifies the number to call when account lookup is unsuccessful.
HouseCard Primary Lookup Method One of the following values:
  • AccountNumber
  • ScanData
 AccountNumber Specifies the data that is collected from the customer to perform a House Card lookup.
  • AccountNumber—requires associates to enter the customer’s account number.
  • ScanData—requires associates to scan the customer’s driver's license, state-issued photo ID, or other scannable information.
House Card Lookup Method During Tender One of the following values:
  • None
  • AlternateOnly
  • Primary
 Primary Determines whether or not associates are allowed to perform a House Card lookup on the Tender Menu screen.
  • None—prevent lookups during tendering.
  • Primary—allow lookups using the pre-defined primary lookup method. For more information, refer to the HouseCard Primary Lookup Method parameter.
  • Alternate entry—allow lookups using an alternate method.
Lookup Additional Information Prompts at POS or PED One of the following values:
  • POS
  • PED
 PED Determines whether or not to collect personal information for House Card Lookup Additional Information on the POS or on the PED.
Payment Receipt Text An alphanumeric value from zero to 500 characters It may take up to 48 hours for your account to reflect this payment. Specifies the text to be displayed at the bottom of the Payment on Account receipt.
Note

This text describes the terms of the in–store payment.
Show House Account Lookup Results on PED Yes/No Yes Determines whether or not to display the results of a house card account lookup on the PIN pad.
Verify customer identity after successful retrieval Yes/No Yes Determines whether or not associates are prompted to verify the customer after a successful house card account lookup.