Reason Definitions

The following table describes the Reason Definitions options.

Note

This is a multi-record option group. Records can be added as necessary. This parameter group has a maximum limit of 999 records.

Option name Value Description
Additional Text Prompt Scheme An alphanumeric value from zero to 255 characters Determines the text prompt scheme that is used when entering additional information for the specified reason.
Description An alphanumeric value from zero to 40 characters Determines the text that is displayed on the POS button of the specified reason.
Franking Slip Template An alphanumeric value from zero to 40 characters Determines the franking slip template that is used to frank the specified reason.
Item Level Reason Chit Template Name An alphanumeric value from zero to 40 characters Defines the name of the reason’s corresponding receipt template. When the specified reason is applied to an item, the POS application uses this template to print the item chit.
Parent Reason ID An alphanumeric value from zero to 40 characters Determines the parent reason ID of the specified reason.
Reason Code A numeric value from zero to 9999999999999999 Defines the code assigned to the specified reason.
Reason ID An alphanumeric value from zero to 40 characters

Determines the reason ID of the specified reason.

This parameter is the record's key.
Transaction Level Reason Chit Template Name An alphanumeric value from zero to 40 characters Defines the name of the reason’s corresponding receipt template. When the specified reason is applied to an item, the POS application uses this template to print a specifically configured copy of the transaction receipt.
Default Data
Reason ID Parent Reason ID Description Reason Code Additional Text Prompt Scheme Item Level Reason Chit Template Name Franking Slip Template Transaction level Reason Chit Template Name
AssociateError (None) Associate Error 10 (None) (None) (None) (None)
ButtonMissing DamagedDefective Button Missing 41 (None) (None) (None) (None)
ChangedMind (None) Changed Mind 3 (None) (None) (None) (None)
CustomerChoice (None) Customer Choice 11 (None) (None) (None) (None)
Damaged (None) Damaged 53 (None) (None) (None) (None)
DamagedDefective (None) Damaged/Defective 4 (None) ReturnItemPrintChit (None) (None)
DoesNotFit (None) Does Not Fit 2 (None) (None) (None) (None)
DoesNotWork DamagedDefective Does Not Work 44 (None) ReturnItemPrintChit (None) (None)
Donation (None) Donation 60 (None) StockWriteOffItemPrintChit (None) InventoryAdjustmentsTaxReceipt
Faulty (None) Faulty 52 (None) StockWriteOffItemPrintChit (None) (None)
Goodwill (None) Goodwill 51 (None) StockWriteOffItemPrintChit (None) (None)
Malformed Damaged Malformed 59 (None) (None) (None) (None)
Obsolete Faulty Obsolete 57 (None) (None) (None) (None)
OpenBox DamagedDefective Open Box 43 (None) (None) (None) (None)
Recalled Faulty Recalled 56 (None) (None) (None) (None)
ReliefAid Goodwill Relief Aid 55 (None) (None) (None) (None)
SalvationArmy Goodwill Salvation Army 54 (None) (None) (None) (None)
Stain Damaged Stain 58 (None) (None) (None) (None)
Stained DamagedDefective Stained 42 (None) ReturnItemPrintChit (None) (None)
WrongPrice (None) Wrong Price 1 (None) (None) (None) (None)