Accepting house account as payment

The POS application can be enabled to use a customer's house account as payment for a sales transaction.

To use this feature, a parameter record for the house account tender must be available and active in the following parameter groups:

• Tender Definitions
• Credit Card Setup
• Credit Card Types
• Validation Definitions

Configurable features

The POS application can be configured with the following features.

• Specify which associate is authorized to accept house cards as a tender in a transaction without an authorization override. Refer to the following option:
  • Authorization Overrides > Authorization Roles
• Retailers can configure the POS application to require additional customer information after a successful house account lookup. The POS application uses the Account Information service to retrieve House Account details from the retailer's software application.

When the POS is integrated with the NCR Common Client Interface and the authorized tender amount is greater than the original amount due, the POS processes the remainder amount as cash change due. The additional customer information and tender authorization responses are logged in the POSLog.

Note
• This feature can be used in training mode when the POS is integrated with the NCR Common Client Interface. Payment authorization request is sent in real time to the payment authorizer with a training mode flag to identify that the transaction is processed in training mode.
• This feature requires additional retailer integration. For more information, consult with an NCR Representative.

To use a customer's house account as payment, follow these steps:

1. On the Tender Menu screen, select House Account. The POS application displays the Account Number screen.
2. Enter the house account number, and then select Enter. The POS application displays a confirmation message that the customer is found.
3. Verify that the customer is the correct owner of the house account. If confirmed, select Yes. The POS application displays the Amount to Tender screen.
   Note If configured, the POS application displays the Account Additional Info screen. The fields displayed on this screen depend on the information form set linked with the house account.
4. Do one of the following:
   • Select the button that displays the exact amount due from the options menu.
   • Enter an amount on the keypad, and then select Enter.
5. Complete the transaction. The POS application prints a receipt.