Looking up dividend balance

Associates can look up a member’s dividend balance from the Transaction Types screen and during sales transactions.

To use this feature, ensure that the following condition is met:

• The dividend tender must be enabled for the POS application to display the Dividend button on the Balance Inquiry Type screen. Refer to the following section:
  • Tender Definitions

To look up a member’s dividend balance, follow these steps:

1. On the Transaction Types screen or Sale Main Menu screen, select Balance Inquiry. The application displays the Balance Inquiry Type screen.

   

2. Select Dividend. The application displays the Customer Account Balance Inquiry screen.

   

3. Enter the Customer Account Number.
4. Select Enter. The application displays the member’s dividend balance on the Customer Account Balance Inquiry screen.

   

   Note

   Multiple balance inquiries can be done while on this screen. To look up another member’s dividend balance, repeat this step.

5. To print a balance inquiry chit, select Print.
6.  Select Done. The POS application redisplays the Balance Inquiry Type screen.

Sample receipt

Dividend balance inquiry chit