MSR Cleaning Procedures

MSR Cleaning Cards and MSR Treatment Cards may be purchased from NCR or KIC Products. For details, see http://www.ncr-direct.com or http://www.kicproducts.com.

MSR Cleaning and Treatment Cards

Part	Part Number	NCR Part Number
MSR Cleaning Card, Dry		998-0052929
MSR Cleaning Card, Wet	520522 (box of 50)	603-9014730
MSR Treatment Card	9436-2446 (box of 20)	497-0453056

MSR Treatment Card

The MSR Treatment Card is used to assist in protecting Magnetic Stripe Readers from Electrostatic Discharge (ESD), which can cause failures when swiping cards that have metallic hologram stripes.

Swipe the card through the MSR in a smooth motion. Only swipe it down ONCE and up ONCE. Allow the device to dry for 5 minutes before swiping any other cards.

Note:  Each long side of the card may be used twice. Each short side of the card may be used only once. Thus, a single card can treat 6 MSR devices with one UP and one DOWN swipe per MSR device. These limits should not be exceeded due to the possibility of spreading contaminants from machine to machine and/or reducing ESD protection.

Note:  If all six up/down swipes are not used on a fresh card it should be placed in a sealed (Ziploc) bag for future use.

Cleaning/Treatment Frequency

New MSR:

Prior to placing in operation, the MSR device should be swiped with the MSR Treatment Card.

Existing MSR:

An existing MSR should be cleaned using an MSR Cleaning Card before treating it with a MSR Treatment Card. For low use retail establishments, the cleaning and treatment procedures should be followed at least once per month. In areas of extremely high traffic (in excess of 500 swipes per day) or an operating environment that is high in contaminants, such as found in the food service industry, a weekly cleaning and treatment should be performed.