Gen3

Hospitality (HSR) cash drawers all use 12V coils with Normally Open detection switches. By default, the Gen3 Hospitality platform software open/close sense settings is Normally Open. To use a drawer with Normally Closed detection switches (for example, Retail 24V drawer), the sense settings can be reversed through registry settings.

Note

Gen3 does not support Printer Cash Drawers.

ClosedFor 64-bit operating systems

To change the sense settings for a 64-bit Operating System, configure the following registry values.

  Normally Open Switch Polarity (Default)Normally Closed Switch Polarity
 RegistryActionAction
Terminal Cash Drawer 1HKLM/Software/Wow6432Node/Radiant/
Platform/CashDrawer/ReverseOpenDetect1		Delete the DWORD registry value or set the value of the DWORD to 0.
  1. Create a new DWORD registry value.
  2. Set the value of the new DWORD to 1.
Terminal Cash Drawer 2HKLM/Software/Wow6432Node/Radiant/
Platform/CashDrawer/ReverseOpenDetect2
ClosedFor 32-bit operating systems

To change the sense settings for a 32-bit Operating System, configure the following registry values.

  Normally Open Switch Polarity (Default)Normally Closed Switch Polarity
 RegistryActionAction
Terminal Cash Drawer 1HKLM/Software/Radiant/
Platform/CashDrawer/ReverseOpenDetect1		Delete the DWORD registry value or set the value of the DWORD to 0.
  1. Create a new DWORD registry value.
  2. Set the value of the new DWORD to 1.
Terminal Cash Drawer 2HKLM/Software/Radiant/
Platform/CashDrawer/ReverseOpenDetect2