Trap Reception and Processing

RSM SNMP generates traps to be processed by remote management systems. RSM SNMP traps are not processed by RSM servers. The remote management tool that receives traps must be configured on how to handle each type of trap that can be sent.

The traps sent by the RSM SNMP Agent are defined in NCRRSMTraps.MIB. This file is installed in the C:\Program Files\NCR\RSM directory when the Retail Platform Software for Windows (RPSW) is installed.

The remote management tool may require that specific rules be set up for specific alerts. In the case of NCR Gateway, rules for handling alerts sent by RSM SNMP are defined based on the default set of alerts. If additional alerts are configured (for example, adding an FSM definition file to define State-of-Health transitions for a new device or configuring additional Critical Events), new rules may need to be added in the remote management tool.

For more information about integrating RSM SNMP with your network management system, refer to the RSM Software Development Kit.