Thermal print head

The NCR 7199 Series Thermal Receipt Station Printer uses a thermal print head for printing receipts. It is extremely fast and quiet. Because it uses heat to print directly on paper, there is no cassette or ribbon to change, eliminating soiled fingers and paper dust.

The print head does not need to be regularly cleaned and no regularly scheduled maintenance is required if the recommended paper is used. For more information, refer to Ordering Paper and Supplies.

If you notice spotty or light print, the thermal head could be dirty. Wipe the head with cotton swabs and rubbing alcohol. If spotty or light printing problems persist after the thermal print head has been cleaned, the print head could be damaged beyond repair.

The print head is designed to have a long life span, but it can be replaced overtime if needed. Only a trained service representative may replace the print head.