Looking Up Items

Use the Item Lookup feature to search for items that match a specified item criteria. The Advanced Store POS application supports the following Item Lookup functions:

  • Look up an item outside a sales transaction
  • Add an item from a lookup to a sales transaction
  • Locate the stores selling an item

The Item Lookup global button is accessible from the following screens:

  • Sign On
  • Transaction Types
  • Sale Main Menu

Configurable features

The POS application can be configured with the following features.

  • Specify the item criteria fields that are displayed on the Item Lookup screen. For more information, refer to the following sections:
  • Define the column headings on the Item Lookup Result screen using the Configurable Text tool. For more information, refer to Modifying the POS user interface and receipt text.
  • Specify the maximum number of results for a lookup. For more information, refer to Item Setup.
  • Locate an item’s inventory in the local store and in other stores. For more information, refer to the following sections:
  • Enable the Item Lookup features in a returns transaction. For more information refer, to the following sections:
  • Configure prompting for additional item information such as serial number, IMEI, electronic serial number, or email address. The configured prompt set must be added as an attribute through batch apply and should also be defined in Information Form Definitions parameter group. Refer also to the Products API.