Creating and assigning new help text files

Retailers can create help text files and assign them to customer information collection screens in the POS application. To create a help text file, follow these steps in the following components:

POS terminal

1. Go to the %PROGRAMFILES%\NCR\AdvancedStore\POS\Help\Base directory.
2. Create a new .txt file inside the Base folder.
3. Name the file using this format: InfoFormCollectionComp.InfoFormFieldRendererView.[preferred alternate name].Help.txt.
   Note

   Provide and configure the file’s alternate name as preferred. For more information, refer to Creating the alternate name of help text files.

4. Open the file using a text editor. In this example, a new help text file assigned to the Driver’s License Additional Information screen has been created and modified.

   

5. Add the help content as preferred.
6. Save the changes in the file.

EOM application

Assign the new help text file to the preferred screen in the POS application. For more information, refer to the following sections:

• Assigning help text files to screens
• Information Form Definitions

Verifying the changes

Verify that the changes have been applied. In the following sample image, a new help text has been assigned to the Driver’s License Additional Information screen.