Receipt Printing

The following table describes the Receipt Printing options.

Option name Value Default value Description
Allow Duplicate Receipt Printing Yes/No Yes Determines whether or not the POS application allows the printing of duplicate receipts.
Allow Duplicate Printing and Resend E-Receipts for Return Receipts Yes/No No

Determines whether or not the POS application allows the printing of duplicate receipts and resending of e-receipts for return receipts in Lookup Last X transactions for the current POS terminal and for the entire store.

Note

The X refers to the number of transactions as set up in the Number of locally saved receipts to display during a receipt reprint and Number of store wide receipts to display during a receipt reprint parameters.
Allow Duplicate Receipt with VAT Summary Printing Yes/No No Displays the Print VAT Summary button on the Reprint Receipts screen.
Allow Gift Receipt Printing Yes/No Yes Determines whether or not the POS application prints gift receipts.
Allow Print Recall Chit Yes/No No Determines whether or not the POS application prints a chit when a recalled item is returned.
Allow Rebate Receipt Printing Yes/No Yes Determines whether or not the POS application prints a rebate receipt.
Always Print Audit Copy for Sale Tender Yes/No Yes Determines whether or not the POS prints an audit copy for tenders in sales transactions.
  • Yes—prints an audit copy for each tender.
  • No—prints an audit copy only when the POS or a payment authorizer requires a signature in receipted return transactions and when the customer is unable to sign at the PIN pad.
Auto Print Gift Receipt Yes/No No Determines whether or not the POS automatically prints a gift receipt for all sale transactions.
Available Network Printers An alphanumeric value from zero to 255 characters (None)

Defines the printers that are available in the store network.

The values correspond to the routing key specified in RabbitMQ. For more information, consult with an NCR Representative.

Note

This parameter accepts multiple values separated by a comma.
Balance Inquiry Print Chit One of the following values:
  • Always Print
  • Never Print
  • Print Option
 Print Option Determines whether or not a chit prints after a balance inquiry.
  • Always Print—sets the POS to automatically print a chit after a balance inquiry.
  • Never Print—sets the POS not to print a chit after a balance inquiry.
  • Print Option—enables the Print button during a balance inquiry.
Claim Check Policy An alphanumeric value from zero to 500 characters THIS CLAIM CHECK IS NOT A VALID RECEIPT AND CANNOT BE USED AS PROOF OF PURCHASE FOR RETURNS/EXCHANGES. Describes the claim check policy text that is printed on store and customer copies of claim check.
Complete Customer Profile Text An alphanumeric value from zero to 1024 characters Customer has a complete profile. Defines the text to be printed on the member information chit and sales receipt when the customer has a complete profile.
Comp. Value Savings Amount Threshold A numeric value from zero to 99999999 or blank (None) Provides the threshold amount that the comp. value savings amount needs to meet for the printing option to be triggered. This parameter works in conjunction with the Print Comp. Value Savings Type parameter.
Comp. Value Savings Percent Threshold A numeric value from zero to 99 or blank (None) Provides the threshold amount that the comp. value savings percent needs to meet for the printing option to be triggered. This parameter works in conjunction with the Print Comp. Value Savings Type parameter.
Default EReceipt Printer Name An alphanumeric value from zero to 40 characters Markup.Printer Specifies the default receipt printer used to capture receipt data for digital receipts.
Default POSLog Printer Name An alphanumeric value from zero to 40 characters AS.Printer.2 Specifies the default receipt printer used to capture receipt data in POSLog.
Default Receipt Printer Name An alphanumeric value from zero to 40 characters AS.Printer.1 Specifies the default receipt printer used to capture receipt data.
Display Trigger Code Amount On Receipt
Note

This parameter is blacklisted.

 Yes/No Yes Determines whether or not to show the trigger code amount and tax character on the printed receipt.
Duplicate Receipt Footer Text An alphanumeric value from zero to 80 characters Not Valid For Returns Describes the text that is printed below the Duplicate Receipt text. Providing a description for this text is recommended when restricting duplicate receipts from being used in return transactions.
Enable 16 Digit Member Barcode on Receipt Yes/No No Determines whether or not the POS prints a 16-digit member bar code on the customer enrollment chit.
Note

This parameter adds two leading zeros and six trailing zeros to the eight-digit member bar code on the receipt.
Enable Call Auth Chit Prompt Off/Prompt On Prompt Off Determines whether or not the POS enables the button that allows transaction details to print when a tel auth is needed.
Enable Enroll Customer Chit Yes/No No Determines whether or not the POS prints a chit after a successful customer enrollment.
Enable No Receipt Function Yes/No No Determines whether or not the POS enables the button that allows transactions to be completed without printing a receipt. This parameter is dependent on the value set in the No Receipt Threshold Amount parameter.
Enable Resend EReceipt Button Yes/No Yes Determines whether or not the POS is able to resend e–receipts.
Frank on Insert Yes/No No Determines whether or not the POS automatically starts franking when a form is inserted.
Gift Price Mapping An alphanumeric value from zero to 10 characters. ABCDEFGHIJ Specifies the mapping of values to substitute for price digits 0–9.
Note

NCR does not recommend changing the value of this option after implementation.
Gift Receipt Encoded Price Print Priority Highest/Lowest Highest Determines the prioritized value order for multiples of the same item with different return prices.
Gift Receipt Inquiry Yes/No No Determines whether or not an associate is able to lookup return prices for gifts by entering the encoded Gift Code.
Gift Receipt Return Policy An alphanumeric value from zero to 500 characters Please see a store associate for assistance. Sets the text to include the return policy with a gift receipt.
Incomplete Customer Profile Text An alphanumeric value from zero to 1024 characters Customer has an incomplete profile. Defines the text to be printed on the member information chit and sales receipt when the customer has an incomplete profile.
Make Suspend Chit Optional Yes/No No Enables or disables the POS from suspending a transaction with or without printing a chit.
  • Yes—displays an additional option in the POS application to suspend a transaction without printing a chit.
  • No—automatically prints a chit when the POS application suspends a transaction.

Max Number Gift Receipts

Note

This parameter is blacklisted.

 A numeric value from zero to 999 999 Specifies the maximum number of non–detailed gift receipts allowed.
Max Number of Rebate Receipts A numeric value from zero to 99 10 Specifies the maximum number of rebate receipts allowed.
No Receipt Threshold Amount A numeric value from zero to 99999999 5000 Specifies the minimum amount for the POS to require receipt printing:
  • An amount that is less than or equal to the amount specified in this parameter provides an option for completing transactions without printing a receipt.
  • An amount of zero always disables the No Receipt button.
Note

This value acknowledges an assumed number of two decimal places.
Number of locally saved receipts to display during a receipt reprint A numeric value from zero to 99 15 Specifies the number of receipt information to display on the POS application when reprinting receipts for transactions on the current POS terminal.
Number of store wide receipts to display during a receipt reprint A numeric value from zero to 99 10 Specifies the number of receipt information to display on the Lookup Last X Transaction button and on the Receipt Lookup screen on the POS application when reprinting receipts for storewide transactions.
Optional offline loyalty transaction message An alphanumeric value from zero to 500 characters (None) Prints messages on receipts for any transaction type when the POS receives an offline response from the retailer's external system to the Transaction Dispatch service. The Allow Transaction Dispatch parameter must be enabled. For more information, refer to General.
Post Void Authorizing Associate Text An alphanumeric value from zero to 80 characters (None) Defines the text to be printed below the signature line on the post void store and customer copy receipt. When this value is left blank, the default text is printed on the receipt.
Print Associate Name on Receipt Yes/No Yes Determines whether or not the POS application prints the Associate Name on transaction receipts.
Print Associate ID on Receipts Yes/No Yes Determines whether or not to print the associate ID on the POS transaction receipts.
Print Approved By line on the Post Void Customer Copy Yes/No Yes Determines whether or not the POS application prints the Approved By line with the authorized associate name on the post void customer copy receipt.
Print Approved By line on the Post Void Store Copy Yes/No Yes Determines whether or not the POS application prints the Approved By line with the authorized associate name on the post void store copy receipt
Print Approved By line on the Return Receipt Store Copy Yes/No No Determines whether or not the POS application prints the Approved By line on the store copy return receipt.
Print Barcode Customer Chit Yes/No Yes Determines whether or not the POS prints a Code-128 bar code on the customer chit.
Print Commission Associate ID On Receipt Yes/No Yes Determines whether or not the POS prints the applied commission associate ID on the transaction receipt.
Print Comp. Value Savings Type Simple Price Difference/Threshold Price Difference Simple Determines the comp. value savings calculation method that is used. This parameter works in conjunction with the Print Savings Summary on Receipt parameter.
Print Condensed Sales Receipt Yes/No No Determines whether or not the POS application uses the condensed format to print sales and exchange receipts.
Note

The condensed format removes the transaction-level discount details from each item on the receipt. Tax and transaction discount details are printed below the item list.
Print Customer Copy Post Void Chit
Note

This parameter is blacklisted.

Yes/No No Determines whether or not Post Voids print a customer copy.
Print Customer Name on Audit and Store Copy Yes/No No Determines whether or not to print customer name on audit and store copy receipts during a return and exchange transaction when returning customer information is available.
Print Department Coupons on the receipt Yes/No Yes Determines whether or not to print the "Coupons" header on the receipt.
Print Detailed Gift Receipt
Note

This parameter is blacklisted.

 Yes/No Yes Determines whether or not the detailed gift receipt is the method used for printing gift receipts.
Print Gift Return By Date Yes/No Yes Determines whether or not the POS prints a Return By date on the gift receipt.
Print Item Department Yes/No Yes Determines whether or not the POS prints the item department on receipts.
Print Member Address on Enrollment Chit Yes/No Yes Determines whether or not the POS prints the address of the newly enrolled member on the customer enrollment chit.
Print Mid-Void Customer Copy Chit Yes/No No Determines whether or not the POS prints a customer copy chit when a transaction is voided.
Print Mid-Void Store Copy Chit Yes/No No Determines whether or not the POS prints a store copy chit when a transaction is voided.
Print Non-Dividend-Eligible Text on Receipt Yes/No Yes Determines whether or not text prints on the sales and returns receipts indicating the items that are not dividend-eligible.
Print Number Of Return Items on Receipt Yes/No No Determines whether or not the POS application prints the number of returned items on the receipt.
Print Privacy Policy in Return Receipts Yes/No No Determines whether or not the POS application prints the store’s privacy policy text on the customer copy of return receipts. For more information about specifying the privacy policy text of the store, refer to POS Receipts.
Print Privacy Policy in Sale Receipts Yes/No No Determines whether or not the POS application prints the store’s privacy policy text on the customer copy of sales receipts. For more information about specifying the privacy policy text of the store, refer to POS Receipts.
Print product code (SKU) on receipt and POS UI regardless of method of lookup Yes/No No Determines whether or not the POS application always prints the Stock Keeping Unit (SKU) number on the receipt and displays it on the POS screen regardless of whether the item was entered using the SKU or UPC number. This parameter also applies to return items on the receipt.
Print Reason Codes Yes/No No Determines whether or not return reason codes are printed on receipts and chits.
Print Reason Descriptions Yes/No Yes Determines whether or not return reason descriptions are printed on the customer receipts, chits, and franking slips. This option works in conjunction with the Reason Definitions options. For more information, refer to Reason Definitions.
Print Recipient Information Yes/No No Determines whether or not the POS prints the recipient information on the customer copy receipt for send–to–address item transactions.
Print Reduced Tax Line On Receipt An alphanumeric value from zero to 80 characters (None)

Defines the text to be printed for the reduced tax line in the sales tax area on the receipt. When this value is left blank, no reduced tax line is printed on the receipt.
Print Required Fee Item in the Receipt Yes/No Yes Determines whether or not the POS application prints the required fee item on the receipt. When set to No, the required fee item details are not printed on the transaction receipts. The POS application instead adds the required fee to the price of the item it is linked to.
Print Return Reason Additional Text Preference

One or more of the following values:

  • 1 Chit
  • 2 Frank Slip
  • 3 Receipt
 1,2,3 Determines whether or not the additional text information of the return reason applied to the transaction is printed on the chit and receipt, and franked on the franking slip.
Print Return Reason Code Preference One or more of the following values:
  • 1 Chit
  • 2 Frank Slip
  • 3 Receipt
 1,2,3 Determines whether or not the code of the return reason applied to the transaction is printed on the chit and receipt, and franked on the franking slip.
Print Return Reason Description Preference One or more of the following values:
  • 1 Chit
  • 2 Frank Slip
  • 3 Receipt
 1,2,3 Determines whether or not the description of the return reason applied to the transaction is printed on the chit and receipt, and franked on the franking slip.
Print Return Reasons Additional Text on Customer Copy Yes/No Yes Determines whether or not the additional text information of the return reason applied to the transaction is printed on the customer copy of the transaction receipt.
Print Sale Return By Date Yes/No Yes Determines whether or not the POS prints a Return By date on the sales receipt.
Print Savings Summary on Receipt Yes/No No Determines whether or not the POS prints the savings summary on the sales and exchange receipts.
Print Send Number Yes/No Yes Determines whether or not the POS prints the item services send number in the receipt.
Print Start Up Chit Yes/No Yes Determines whether or not the POS automatically prints a diagnostic chit upon startup.
Print Store Copy Label on the Receipt Yes/No No Determines whether or not the POS application prints the Store Copy label on the receipt.
Print Subtotal Line on Receipt Yes/No Yes Determines whether or not the subtotal line displays on the customer receipt.
Print Tax Line On Receipt Yes/No Yes Determines whether or not the POS displays the tax line on the customer receipt.
Print Terminal Deletion Chit Yes/No Yes Determines whether or not a receipt is printed when an inactive terminal is deleted from the in-store server. This parameter works in conjunction with the Enable Terminal Deletion parameter. For more information, refer to Menu Buttons.
Print Till Assignment Chit Yes/No Yes Determines whether or not the POS prints a chit after a till is assigned to a terminal.
Print Till Creation Chit Yes/No Yes Determines whether or not the POS prints a chit after creating a till.
Print Till Deletion Chit Yes/No Yes Determines whether or not the POS prints a chit after deleting a till.
Print Time Keeping Chit Yes/No No Determines whether or not a receipt prints when clocking in and out of the POS terminal.
Print VAT Summary on Receipt One of the following values:
  • Never Print VAT Summary
  • Always Print VAT Summary
  • Optional Print VAT Summary
 1 Determines whether or not the VAT Summary prints on the customer receipt.
  • 1—Never Print VAT Summary
  • 2—Always Print VAT Summary
  • 3—Optional Print VAT Summary
Print Voided Credit and Debit Tenders On Receipt Yes/No No Determines whether or not the POS prints the voided credit and debit tender information on the receipts. This parameter works in conjunction with the following parameters:
  • Print Mid-Void Customer Copy Chit—enable to print a customer copy of the mid-void chit.
  • Print Mid-Void Store Copy Chit—enable to print a store copy of the mid-void chit.
  • Enable Mid-Void Reasons—enable to allow associates to select a mid-void reason. For more information, refer to General.
  • Tender Mid-Void Option—select the OriginalTender option to enable the POS to print the voided tenders on the mid-void receipt. By default, OriginalTender is the default value. When the LocalCurrency is selected, the POS application will not print the voided tenders on the mid-void receipt.
Print Voided Currency Tenders On Receipt Yes/No No Determines whether or not the POS prints the voided cash or foreign currency tender information on the receipts. This parameter works in conjunction with the following parameters:
  • Print Mid-Void Customer Copy Chit—enable to print a customer copy of the mid-void chit.
  • Print Mid-Void Store Copy Chit—enable to print a store copy of the mid-void chit.
  • Enable Mid-Void Reasons—enable to allow associates to select a mid-void reason. For more information, refer to General.
  • Tender Mid-Void Option—select the OriginalTender option to enable the POS to print the voided tenders on the mid-void receipt. By default, OriginalTender is the default value. When the LocalCurrency is selected, the POS application will not print the voided tenders on the mid-void receipt.
Print Voided Customer Account Tenders On Receipt Yes/No No Determines whether or not the POS prints the voided dividend and loyalty rewards tender information on the receipts. This parameter works in conjunction with the following parameters:
  • Print Mid-Void Customer Copy Chit—enable to print a customer copy of the mid-void chit.
  • Print Mid-Void Store Copy Chit—enable to print a store copy of the mid-void chit.
  • Enable Mid-Void Reasons—enable to allow associates to select a mid-void reason. For more information, refer to General.
  • Tender Mid-Void Option—select the OriginalTender option to enable the POS to print the voided tenders on the mid-void receipt. By default, OriginalTender is the default value. When the LocalCurrency is selected, the POS application will not print the voided tenders on the mid-void receipt.
Print Voided Gift Card Tenders On Receipt Yes/No No Determines whether or not the POS prints the voided gift card or merchandise card tender information on the receipts. This parameter works in conjunction with the following parameters:
  • Print Mid-Void Customer Copy Chit—enable to print a customer copy of the mid-void chit.
  • Print Mid-Void Store Copy Chit—enable to print a store copy of the mid-void chit.
  • Enable Mid-Void Reasons—enable to allow associates to select a mid-void reason. For more information, refer to General.
  • Tender Mid-Void Option—select the OriginalTender option to enable the POS to print the voided tenders on the mid-void receipt. By default, OriginalTender is the default value. When the LocalCurrency is selected, the POS application will not print the voided tenders on the mid-void receipt.
Print Voided Media Tenders On Receipt Yes/No No Determines whether or not the POS prints the voided media tender information on the receipts. This parameter works in conjunction with the following parameters:
  • Print Mid-Void Customer Copy Chit—enable to print a customer copy of the mid-void chit.
  • Print Mid-Void Store Copy Chit—enable to print a store copy of the mid-void chit.
  • Enable Mid-Void Reasons—enable to allow associates to select a mid-void reason. For more information, refer to General.
  • Tender Mid-Void Option—select the OriginalTender option to enable the POS to print the voided tenders on the mid-void receipt. By default, OriginalTender is the default value. When the LocalCurrency is selected, the POS application will not print the voided tenders on the mid-void receipt.
Provide Imprint Area for Card Not Present (CNP) Tenders Yes/No No Provides a card imprint area on the Store Copy receipt.
Note

This parameter is dependent on compatible PIN pad devices and requires a payment solution.
Recall Item Chit Instructions An alphanumeric value from zero to 80 characters Please attach this chit to item Indicates the text of the message describing the handling of the chit.
Recall Item Chit Message An alphanumeric value from zero to 80 characters Do not return to stock Indicates the text of the message describing the handling of the returned recalled item.
Receipt Printing Order Ordered by Entry/Ordered by Department 1 Determines the order that items are printed on the receipt.
  • 1—Ordered by Entry
  • 0—Ordered by Department
Sales Receipt Return Policy An alphanumeric value from zero to 500 characters Please see a store associate for assistance. Indicates the text to include the return policy with a sales receipt.
Technical User ID Masking Scheme An alphanumeric value from zero to 40 characters (None) Determines whether or not to mask the Technical User ID displayed on the Diagnostic Information View screen and printed on the POS diagnostic chit.

The values for this parameter are as defined in the Masking Definitions parameter group. For more information, refer to Masking Definitions. When the value for this parameter is invalid, the POS masks all the characters in the Technical User ID.
Time Allowed to Insert Frank Form A numeric value from zero to 999 60 Determines the number of seconds an associate is allowed to insert the frank form before the POS displays a warning message.
Transactions for Printing Gift Card Chit A comma-separated list of numeric values of up to 255 characters 1, 2, 81 Determines the transactions that print a chit when value is added to a gift card during the transaction.