Automatic sign off
The POS terminal automatically signs off associates when the specified the maximum idle time has passed. To enable this feature, retailers must specify the maximum number of seconds at which the POS application automatically signs off an associate. For more information, refer to Auto Sign Off.
If an associate is signs off in the middle of a transaction, that transaction is voided and cannot be recovered. To prevent the transaction from being voided, the associate must suspend the transaction or lock the terminal if they need to leave the terminal. For more information, refer to Suspending and Resuming Transactions.
The associate who is signed on to the terminal before suspending the transaction or locking the terminal must be the same associate who signs on to unlock the terminal or resume the transaction. To let another associate sign on to a locked terminal or suspended transaction, authorization is required. For more information, refer to Locking a Terminal or Signing Off.
Configurable features
The POS application can be configured with the following features.
- Configure the following terminal auto-sign off features:
- Specify the number of seconds the POS terminal can be idle before displaying a warning message that the associate will be automatically signed off.
- Specify the number of seconds the POS terminal can be idle before automatically signing off an associate when in the following terminal modes:
- Cashier (Front Lane)
- Service Desk
- Back Office
For more information, refer to Terminal Modes.
- Specify the number of seconds the POS terminal can be idle during transactions before automatically signing off an associate.
For more information, refer to Auto Sign Off.
- Set different sign off times for specific types of transactions. For more information, refer to Max Transaction Idle Time Override.
- Print a mid-void receipt when the associate is signed off while in a transaction. For more information, refer to Receipt Printing.
