Troubleshooting Problems

This section describes the following problems that you may encounter:

• Printer Cannot Connect through USB
• LED is Off or Printer Will Not Print
• Green LED is Blinking
• Green LED is On but Printer Cannot Feed Paper or Print
• Amber LED is Blinking
• Red LED is Blinking
• Receipt Printing is Light or Spotty
• Clearing Stuck Cutter Blade
• Other Serious Problems

You may be able to correct many of the conditions or problems without calling for service. However, if a problem persists, contact a service representative. For more information, refer to Contacting a Service Representative.